At Riitz Geelong Cleaning Services, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
Information We Collect
We may collect personal information including:
- Your name
- Phone number
- Email address
- Home or business address
- Service details or cleaning requests
- Information submitted through contact or quote forms
- Website usage data such as IP address, browser type, and pages visited
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and quote requests
- Provide cleaning services
- Communicate with you about appointments or services
- Improve our website and customer experience
- Send important updates related to our services
- Maintain business records and comply with legal obligations
Cookies & Website Analytics
Our website may use cookies and analytics tools to help us understand how visitors use our site and improve website performance.
Cookies are small files stored on your device that help enhance your browsing experience. You can disable cookies through your browser settings if you prefer.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While we strive to use commercially acceptable means to protect your information, no method of online transmission or electronic storage is completely secure.
Third-Party Services
Our website may include links to third-party websites or services, such as social media platforms or embedded maps. We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies separately.
Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your personal information where applicable
To make a request, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Riitz Geelong Cleaning Services
Email: info@riitzgeelong.com.au
Phone: 0474 709 416
Location: Geelong, Victoria, Australia
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements. Any updates will be posted on this page with a revised effective date.